CIS 112 - Help Desk Concepts

Course Advisories: CIS 101.

Introduction to computer help desk methodologies using the ITIL framework.

Text Books/Course Materials
Important Section Information
Section Information as of 26-APR-2024 09:04:35 AM

  • Title: CIS 112 Help Desk Concepts
  • CRN: 43919
  • Internet/Web Instructional Method
  • Section Corequisites: NONE

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    Critical Dates for this Course
    Term: Fall 2023
    Last day to add class: 07-NOV-2023
    Last day to drop with an enrollment refund: 31-OCT-2023
    Last day to drop without a "W": 07-NOV-2023
    Last day to drop with a "W": 20-DEC-2023
    Census Date: 08-NOV-2023
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    SBCC 8.2